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Learning Express Library: Help!

Account Help

I forgot my password. How to I reset my account?

Click on the Forgot Password link in the Sign In pop-up window and follow the instructions.

Account Help

I forgot my username. How do I retrieve it?

Your username is the email address you used when you created the account. If you still can’t remember, you may contact Customer Support at for help.


What are these Centers?

The Centers have a collection of learning modules organized around a theme or focus. The practice tests, tutorials, eBooks, and other related material are organized by subject matter, into smaller sections called Learning Centers

Viewing Problems

Make sure that these components are set up on your computer:

  • JavaScript and cookies enabled
  • Adobe Flash 8 or higher. 
  • Adobe Reader 8 or higher. 
  • IE8 and Firefox require flash to play audio within tests and courses.

More Help

For more help there is a Help section with Frequently Asked Questions (FAQ) that answers many questions. There is also a User Guides tool filled with videos about the different contents, like "How to take a test" or "How to download and use an eBook." 

Learning Commons Services Information

Sunday Closed

8 a.m. - 8 p.m. D2L & Office Help

10 a.m. - 8 p.m. Research & Citation Help


8 a.m. - 8 p.m. D2L & Office Help

9 a.m. - 8 p.m. Research & Citation Help


8 a.m. - 8 p.m. D2L & Office Help

9 a.m. - 8 p.m. Research & Citation Help


8 a.m. - 8 p.m. D2L & Office Help

10 a.m. - 8 p.m. Research & Citation Help

Friday 8 a.m. - 2 p.m. D2L & Office Help
Saturday 10 a.m. - 2 p.m. D2L & Office Help

 Live Chat with a Librarian (from across the system)

Make an Appointment in WC Online

(chat, email, & online appointments)


Monday 10 a.m. - 2 p.m. 

Tuesday 10 a.m. - 2 p.m. 

Wednesday 2 p.m. - 6 p.m. 

Thursday 2 p.m. - 6 p.m.

 Make an Appointment

  • D2L and M.S. Office Help 
    Word, Excel, and PowerPoint

  • Math, Science, and Writing Tutoring 

  • Research & Citation Help

  • One-Button Recording Studio 
    (NO help provided)

  • Solo Computers (NO help provided)


 Library Services

 Tutoring Services & Appointment Help


(in the Learning Commons)

 Live Chat with a Librarian 

You may be chatting with a librarian on a different campus. You can always ask to talk to a Kingwood Librarian and they will transfer you over to us.

Send Us an Email

 Make an Appointment and Video Chat with Us

Appointments can be made through the Appointments button or by going to the WC Online scheduling tool. Sessions are a minimum of thirty-minutes long in WebEx Meetings.

Tutoring & Study Skills: Writing, Math, Science

LSC-Kingwood Library | Ask Us: | Reference: 281.312.1693 | Circulation: 281.312.1691 | LIB 100, 20000 Kingwood Drive, Kingwood, TX 77339