Learning Support: Tutoring Information & How-To Documents

Open the No Show and Client Report Data folder for the current year. For example, FY 2024-25 would be Fall 2024 to Summer II 2025.

• Open the current semester's spreadsheet.  
• Click on the Student Info tab of the spreadsheet and check for highlighted names.

If there are any highlighted names, proceed with the following steps:

• Open the No Shows Email folder:
  • Start an email for each highlighted name using A No-Show Email Template Word Doc
  • Attach the LC No-Show Policy-Student PDF
  • Attach WCOnline Student Cancel Appointment PDF​​​​​​
  • Send the email
  • Put your name in the "Who Sent Email" Column of the spreadsheet. 
  • You do not have to do anything with the Deactivation Date or Reactivation Date Columns.