Guides: PT Specialist III Training: Down Time at the LC Service Desk

Down Time at the LC Service Desk

Down Time at the LC Service Desk

Check for updates in the Learning Commons Manual.
Check for updates in the Circulation Manual.
Clean your station with Lysol wipes. Wipe dry with paper towel. (Custodians are short staff and appreciate any help we can give them.)
Clean high traffic student areas with the Lysol wipes. Wipe dry with paper towel.
Vacuum or “dust bust” crumbs, bits of paper, etc. in student areas. There is also a pan & brush to pick up crumbs quietly. Bits of trash can also be picked up using the grabbing tool. All cleaning tools are located in the Workroom and/or the Cleaning Station.
Cut slips needed for ID station, printing website, WConline website.
Check the ID Stat book for loose Nursing or other WorkForce forms. Update the student’s information in WorkFlows and shred the form.
Cut up used ID ribbons and dispose in trash.
Check the "Left in printer" folder at the Tech Station. Often there is a date on the paper. If dated older than two weeks, please shred or dispose. At the end of the semester, the “left in printer” folder should be emptied.
At the Tech Station, when you help a student figure out a difficult tech problem, add/share to the Daily Troubleshooting Log.
Try to become more familiar with programs students use in class (photoshop, premiere pro, etc.) if possible.
Check lost and found. Bring valuable items to the Student Services lost and found.
Clean headphones and calculators carefully (do not soak in liquid.) For the headphones, use the dawn and water bottle instead of the alcohol wipes as alcohol wipes tend to damage the earpieces.
Clearing calculators. Calculators not powering? Check to see if the batteries are inserted correctly. You can use the battery tester before changing batteries.
Replenish areas of Learning Commons needing Lysol wipes: 2 packs at Cleaning station, 1 pack at each of the mediascapes, and 2 packs in the Tutoring area.
Professional Development.