Guides: PT Specialist III Training: Tech Station

Tech Station

Tech Station Check List:

**All stations are expected to check their employee emails**

__________ Open Pharos and Login.

__________ Open Guest Access and Login.

__________ Set up Computer next to Service Desk for Guest Access, myLoneStar login page and WCOnline login page.

__________* Check print release stations to see if they are operating correctly.

__________* Check: Printers for paper, stapler for staples, empty hole puncher.

__________* Check scanners. (Make sure they are on and logged in.)

__________ Check Lab Schedules in Kingwood Library calendar (email) for classes in Labs.

__________ Open/Close Labs:

Turn on/off lights
Clean whiteboard (if needed)
Push in chairs
Make sure no one is in Computer Lab 15 minutes before LC closes

__________ Open Work Flows. Patrons come to this station to check items out too or you may have to check a PIN number for the Laptop Kiosk.

__________ * Walk the space. Clean up. Check in with the students.

__________* Check with your team. They may need temporary help. Go back to your station asap. (Your station is your priority.)

__________ Special Projects. Ask Allison if there are special Tech related projects. (eg. Making sure computers have specific programs.)

__________ Check the Technology Manual for updates.

* Tasks with an asterisk need to be done throughout your shift. Not just when you begin your shift.

UPLOADING

-From own Device

Navigate to “myprintcenter.lonestar.edu” Login using your lonestar email all lowercase. Enter your lonestar password
Click “upload”; select saved (or downloaded) document
Preview document by clicking on icon in myprintcenter on the job line to make sure it’s correct

-From our Computers

Navigate to document being downloaded
Click “Print.”
For HP computer, select “Kingwood BW Printer” (Black) 10 cents per page
(or “Kingwood Color Printer” for Color 50 cents per page)
For MAC computer, select “Kingwood BW Queue” (Black) 10 cents per page
(or “Kingwood Color Queue” for Color 50 cents per page)
Give the job a unique title

ADD MONEY TO ACCOUNT

-Cash (using the ADD VALUE station; $1 minimum)

Scan Student ID (be sure to capture ID number, not the library barcode
When prompted, insert money (Bills only!) Remind patron the Add Value Station does NOT give change
Click Done. Logoff

Note: At the beginning of the semester, new students like to set up their print account to add cash to their account before actually needing to print. Student will need to set up account first by signing into the Print release station, then go to ADD Value Station. Otherwise, a message popup on the ADD Value Machine may say, “Unauthorized Card/User.”

-Paypal, Credit, Debit ($5 minimum)

Navigate to “myprintcenter.lonestar.edu”; Login using your lonestar email all lowercase.

Enter your lonestar password

Click “Add Funds”
Click “Agree” and the “Continue to payment.”
After filling out all info. Be sure to deselect the create Paypal account if you don’t want a Paypal account. You will be redirected to the Main page.

PRINTING (Print Release station)

Sign into print release station with my.lonestar.edu email address (all lowercase) and password.
Select the displayed job. (If selecting multiple jobs, tap first job, hold “shift” and tap the last job. All jobs should now highlight blue).
Click Print. Then “Logoff.”
Student picks job up at printer.

Please refer to the Technology Manual in the Learning Commons Manual to learn details relating to the Technology Station.

Technology Guide in the Learning Commons Manual

If you have any questions pertaining to Technology, Allison Huffy is the trainer and Tech liaison for the Learning Commons.

Technology Manual

Cybersecurity Awareness (from IT)

Important tips from IT Cybersecurity Roadshow