Beginning now until the end of the first week of class, you will be asked two questions repeatedly.
A student’s class schedule may say “TBA” on the location section. First, check to make sure it is not an online class “OL”. Second, you can find class locations on the intranet. We have instructions and a link on the library manual https://kwlibguides.lonestar.edu/manual/faq. If you have a line of people, suggest to students to log into their MyLonestar and recheck their schedule online. Many times student printed their schedule too far in advance, and the class locations may not have been set until right before the first day. Lastly, if the room location looks odd, check to make sure the class is on this campus.
As far as required books, please see this link. http://www.lonestar.edu/bookstore.htm There are numerous ways for students to locate their texts. The bookstore link is the easiest way to search. Please practice with this tool before classes begin. Also, students can do a faculty and/or a syllabi search to find this information. On the first day of classes, students may be able to log into D2L to locate their syllabus and other useful information. As an additional step, please give them the link to the course materials guide and mention that the library may have electronic and/or print copies of their texts. Please promote this link to everyone.
No one should leave the library without an answer. If you don't know how to answer it, identify who can help the patron and call them.