Skip to Main Content

Technology Manual

Students must have a valid library card/student ID in order to check out a laptop from the vending machine.

Borrow

  1. Tap Checkout.
  2. Accept the user agreement.
  3. Scan your library card, the long barcode on the back of your student ID. Typing the number is not an option. Yes, there is a key pad, but it is only used to type in the PIN number.
  4. Enter library card pin number. (Typically the last four digits of the phone number provided when one got an ID)
  5. Take the laptop that ejects from the machine. Note: Laptops in the top row of the kiosk that houses 18 laptops do not pop out as far as the other rows of laptops. Sometimes it is hard to tell that it has popped out.

Return

  1. Place laptop in any empty slot. Does not have to be from the same slot that it popped out from.
  2. Follow the prompts on the screen: let us know if there are any problems with the laptop.
  3. Upon finalizing the questionnaire, the laptop will be officially returned.

Laptop Kiosk

  •          Laptops may be borrowed for up to 4 hours.
  •          Must be a current Lone Star College-Kingwood student with an active LSC-ID, ages 14 and up.
  •          If there is a problem with the computer, return the laptop and make note of the issue on the check-in screen.
  •          Any work saved on the laptops will be erased upon return to the kiosk.
  •          Users agree to comply with Lone Star College computer use policy.
  •          Laptops returned past their due time will be fined $5 an hour.
  1. Wait to see if someone returns.
  2. Bring it to the circulation team.
  3. The circulation team will try to contact the person.

Currently the only issue we are having with the laptops from the kiosk is not being able to log in/connect to wi-fi. Remember, sometimes turning the laptop off/on will fix the problem.

UNABLE TO LOG IN

This is generally an easy fix.

  1. Have student log on using the ethernet cable set up at the podium outside of the Tech Help station at the Service Desk.
  2. Verify that the student is using/ typing their LSC user name and password correctly. The user name is their LSC email address. For students it will end in @my.lonestar.edu.
  3. If neither of these steps work:
    • Note the laptop's number (KC-LT-L100-##) and email Allison. Please state the problem in the email.
    • Instruct the student to return the laptop to the kiosk. Make sure the student answers the prompt about a problem with the laptop. Have them check out a new one. 

BLACK SCREEN

  1. Press the Power Button to turn the laptop on.
  2. Try a hard reboot by holding the power button down for a minute until the HP logo appears.
  3. If it does not turn on:
    • Note the laptop's number (KC-LT-L100-##) and email Allison. Please state the problem in the email.
    •  Instruct the student to return the laptop to the kiosk. Make sure the student answers the prompt about a problem with the laptop. Have them check out a new one. 

LOST THE USE OF THE TOUCHPAD

Double-tap the top left corner of the touchpad to turn it back on.

 

LSC-Kingwood Learning Commons | Ask Us: Kingwood.LearningCommons@LoneStar.edu | Research and Tech Help: 281.312.1693 | Book Support: 281.312.1691 | Tutoring: 281.312.1439 | LIB 100, 20000 Kingwood Drive, Kingwood, TX 77339