When you are hired or register as a student, an email account is created. It will be the username connected to all your Lone Star accounts (see below for instructions on how to find out your username) and @lonestar.edu (for staff) or @my.lonestar.edu (students and staff).
Passwords will need to be updated after 180 days (or 6 months). Pop-up reminders will appear two weeks in advance to warn you that it will need to change soon.
To find out your username and/or reset the password follow the steps below:
1. Go to either link below:
2. Click on the links say Forgot Username or Password?
3.Security prompts will appear asking for information:
*If you have not yet done so, you will be prompted to set up your own unique password reset challenge questions in order to strengthen the security of your LSC network account.
When students can't remember their username or password, log into any computer with:
This opens the computer with only Internet Explorer available.
Occasionally, people will lock the computer rather than logging out (just like they shut down rather than log out). The computer will let another user sign in, but they have to choose log in as other user. If this does not work, restart the computer.
The password requirements for Activating Borrower’s Card have also changed. Instead of a 4-digit pin, users are now required to enter at least an 8 character long password that meets 3 of the 4 criteria:
Passwords for Guest Accounts now use the following format:
FIRST NAME INITIAL UPPERCASE + last name initial lowercase + MMDDYY
Once logged in, you will see your Quarantine Inbox. From this interface you can manage individual messages. Selecting Deliverwill deliver the individual message to your inbox. Whitelist will add this email to a whitelist of emails that you wish to have delivered automatically in the future. And clicking Delete will delete the email from your Quarantine Inbox permanently.
Click the Preferences tab to display more settings for your personal email firewall.
The Whitelist/Blocklist section will allow you to configure emails which you wish to automatically Allow and deliver, or Block and prevent delivery to your inbox.
The Quarantine Settings tab will allow you to enable/disable your quarantine, change quarantine notifications, and set your default language. See the descriptions for each subsection for additional details.
Within the Spam Settings tab, you will have additional options for scoring and sorting your spam. Refer to the descriptions on the page for additional details.